Cookie Policy

Our cookie policy
This website uses cookies which as rule provide an all-round better experience for our visitors. Some
of these cookies are necessary to the functioning of this website and can only be disabled through
your browser. Other cookies are optional, giving you control over the data you want to share with us.
These cookies include analytical, marketing, and preferences, which all perform different functions,
but ultimately allow us to deliver a tailored, more convenient user experience and allow us to
distinguish you from other users on our website
On your first visit to this website, you will have been asked to select your cookie preferences. You can
either accept our recommended cookies, or you can manage your preferences. Please note, if you
disable necessary cookies in your browser, some parts of this website may become inaccessible or not
function properly.
We take your privacy and confidentiality very seriously. By continuing to browse this website, you are
agreeing to our use of cookies as set out by this policy.
What are cookies?
Cookies are small text files which are downloaded onto your device when you visit any website. They
are what allows our website to remember your preferences and allows us to collect completely
anonymised data analytics to find out how users behave on our website. Cookies are safe, though the
choice of which cookies you are happy to accept, if any, is yours.

How we use cookies
We use the following cookies:
Necessary cookies – Necessary cookies are what enables our website to function properly on your
device. Without necessary cookies, functions such as page navigation and search will not work as they
should. These cookies can only be disabled by changing your browser settings.
Analytical cookies – We use analytics cookies to analyse how our website is being used. This includes
which webpages are most popular, how many visitors we have, and allows us to understand what is
working well so that we can perfect your experience. All user information collected by analytics
cookies is anonymised which means no website visitor can be individually identified through our
Google Analytics data.
Marketing cookies – We use marketing cookies on our website to show you ads that we believe are
relevant to you and your interests. You may see these ads on other sites that you visit on any of your
devices where you’ve accepted marketing cookies. If you disable these cookies you will still see ads,
they just will not be personalised to your interests.

Preference cookies – These are used to recognise when visitors return to our website. They let us
personalise our content to you and remember your user preferences (for example your choice of
language or region). These are generally a mix of first and third party, session and persistent cookies.

How to delete to control cookies
If you wish to restrict or block the cookies which are set when visiting our website you can do this
through your browser settings. The ‘Help’ function within your browser should tell you how.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive
information on how to do this on a wide variety of browsers.
You will also find details on how to delete cookies from your computer as well as more general
information about cookies. For information on how to do this on the browser of your mobile phone
you will need to refer to your handset manual.
Please be aware that restricting cookies may impact on the functionality of the site and also your user

If you have any questions you can contact our Data Protection Officer, Martin Abell at:
E-mail – Martin@exclusivelaw.co.uk
Post – Personal Injury Helpline, Floor 2, St Georges House, 56 Peter Street, Manchester, M2 3NQ
ICO Registration Number: ZA 753889

CHANGES TO OUR COOKIE POLICY
We keep our cookie policy under regular review, and we will place any updates on our web page. This
policy was last reviewed in April 2023.

Personal Injury Helpline is a trading name of Exclusive Law Ltd, a company incorporated in England & Wales (Reg. No. 12383603) whose registered office is 2nd Floor, St Georges House, 56 Peter Street, Manchester, M2 3NQ. Exclusive Law Limited is authorised and regulated by the Solicitors Regulation Authority of England & Wales (669522) whose professional rules can be accessed at http://www.sra.org.uk . A list of directors and non-directors who are designated 'director' is available at the registered office. Please note all calls are recorded for training and monitoring purposes.